Privacy Policy

Last Updated: December 11, 2024

KillScale ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at killscale.com and app.killscale.com (collectively, the "Service").

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• Email address
• Password (encrypted)
• Name (optional)

1.2 Meta Ads Data

When you connect your Meta (Facebook) Ads account, we access and store:

• Campaign, ad set, and ad performance data (spend, revenue, impressions, clicks, etc.)
• Campaign names and IDs
• Ad account IDs and names
• Facebook Page information (for ad creation features)
• OAuth access tokens (securely encrypted)

We request only the minimum permissions necessary to provide our service. We do not access your personal Facebook profile, friends list, messages, or any data unrelated to advertising.

1.3 Payment Information

Payment processing is handled by Stripe. We do not store your credit card numbers. Stripe may collect:

• Payment card details
• Billing address
• Transaction history

Please refer to Stripe's Privacy Policy for details.

1.4 Automatically Collected Information

When you use our Service, we automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and features used
• Date and time of visits

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our Service
• Display your Meta Ads performance data with verdicts (Scale/Watch/Kill/Learn)
• Allow you to control your ads (pause, resume, adjust budgets)
• Process payments and manage subscriptions
• Send important service-related communications
• Respond to customer support requests
• Improve and optimize our Service
• Detect and prevent fraud or abuse

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share data with:

3.1 Service Providers

• Supabase - Database and authentication
• Vercel - Website hosting
• Stripe - Payment processing
• Meta (Facebook) - Ads API integration

3.2 Legal Requirements

We may disclose your information if required by law, subpoena, or court order, or to protect the rights, property, or safety of KillScale, our users, or others.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time by contacting us at support@killscale.com.

After account deletion:

• Account information is deleted within 30 days
• Meta Ads data is deleted immediately
• Payment records may be retained as required by law

5. Data Security

We implement appropriate security measures to protect your information:

• All data is encrypted in transit (HTTPS/TLS)
• Sensitive data is encrypted at rest
• Access tokens are stored securely and encrypted
• We use industry-standard authentication practices
• Regular security audits and updates

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Portability

You can access your account data at any time through the Service. Contact us to request a copy of your data.

6.2 Correction

You can update your account information through the Service settings.

6.3 Deletion

You can request deletion of your account and data by emailing support@killscale.com.

6.4 Meta Connection

You can disconnect your Meta account at any time through our Service or through Facebook's app settings. This will revoke our access to your Meta Ads data.

6.5 Marketing Communications

You can opt out of marketing emails by clicking "unsubscribe" in any email or contacting us.

7. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

8. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights including:

• Access to your personal data
• Rectification of inaccurate data
• Erasure of your data
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, contact us at support@killscale.com.

9. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: support@killscale.com